Our Commitment to Accessibility

Visit Middleton is committed to ensuring that visitmiddleton.com is accessible to all users, including people with disabilities. We strive to provide an inclusive digital experience that allows everyone to explore, plan, and enjoy all that Middleton, Wisconsin has to offer — from Pheasant Branch Conservancy to the National Mustard Museum and beyond.

We are working to ensure that our website conforms to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C).

Accessibility Standards

Our accessibility efforts are guided by the following standards and principles:

  • Perceivable — Information and user interface components are presented in ways that all users can perceive, including alternative text for images.
  • Operable — All navigation and interactive elements are accessible via keyboard and assistive technologies.
  • Understandable — Content is written and structured in a clear, consistent, and predictable manner.
  • Robust — Our website is built to be compatible with current and future assistive technologies and browsers.

 

Accessibility Features

We have implemented or are actively working to implement the following accessibility features on visitmiddleton.com:

  • Alternative text for all meaningful images and graphics
  • Sufficient color contrast ratios throughout the site
  • Keyboard navigation support for all interactive elements
  • Descriptive link text that makes sense out of context
  • Consistent page structure and navigation across all pages
  • Resizable text without loss of content or functionality
  • Video and multimedia content with captions where applicable
  • Compatible with screen readers such as JAWS, NVDA, and VoiceOver

 

Known Limitations

While we strive to provide a fully accessible experience, we recognize that some areas of our website may not yet fully conform to WCAG 2.1 Level AA standards. We are actively working to identify and resolve these issues. Known areas of improvement include:

  • Older PDF documents may not be fully accessible; we are working to update these files.
  • Some third-party embedded content (such as maps and booking widgets) may have accessibility limitations that are outside of our direct control.
  • Certain legacy event listings may lack complete alternative text descriptions.

 

Third-Party Content

Some pages on visitmiddleton.com include content or functionality provided by third-party vendors (such as embedded maps, social media feeds, and reservation tools). While we request that our vendors follow accessibility best practices, Visit Middleton cannot guarantee full accessibility compliance for all third-party content. We encourage users who experience difficulty with third-party features to contact us directly.

Feedback & Contact Information

We welcome feedback on the accessibility of visitmiddleton.com. If you experience any barriers to access, have suggestions for improvement, or need information provided in an alternative format, please contact us:

Visit Middleton Visitor Center

1811 Parmenter Street, Middleton, WI 53562
Phone: (800) 688-5694
Use our contact form

We aim to respond to accessibility feedback within 5 business days.

Formal Complaints

If you are not satisfied with our response to your accessibility inquiry, you may contact the Wisconsin Department of Administration or the U.S. Department of Justice's ADA National Network for further assistance.

Review & Updates

This accessibility statement will be reviewed and updated on an annual basis or whenever significant changes are made to visitmiddleton.com. Our goal is continuous improvement to ensure equitable access for all visitors to our digital platforms.

 

Visit Middleton is a department of the City of Middleton, Wisconsin. This statement was prepared on March 24, 2026.